Have you ever been in a situation where your blog had a minor problem and you got stuck trying to fix it? Yes, I am sorry, I got stuck trying to fix my blog for 3 weeks.
Are you wondering why it took me 3 whole weeks to get my blog fixed? Well, I had issue with my Database that consumed my blog.
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I mean, my blog was working fine but the comment section and most of my background plugins that uses my database was not working and to top it, I couldn’t see any of my earlier comments. And believe you me; database is one area you don’t want to mess with.
What and What did I do to combat the problem my blog faced?
Okay, when I first noticed the problem, I thought it was a joke because I always do get server issues a lot from my host. But the joke persists and became a treat, so I had to take the normal steps to eradicate the treat.
I deactivated all my plugins: You know, when having issue (connecting to database) with your blog, the first thing a tech expert will recommend you to do is, to deactivate all your blog’s plugin and enable them one after the other to know which of the plugin is causing the problem 🙂
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My first step was to deactivate and reactive all my plug-in. But after doing that, I was still not seeing my comments and my plugins still not working. That means the little trick did not work… I had to move to the next option on my list…
Renaming my plugin folder: I had to reset my plugin folder by going to my control panel >>> Clicking on my favorite FTP client >>> and renaming my plug-in folder to something different. I refresh my blog and rename the plug-in folder back. But still the problem did not stop. This is becoming troublesome, so I decide to jump to my number 3 options, to see if it’ll solve the problem…
Do a full restore of my blog: yes, I restored my blog with my earlier backup folder. After completing the restore, I was happy that I have solved the problem. But after checking the blog to see if the problem had been solve, behold, there were still no comments in any of my blog post.
Now I was in the panic state because most of my tricks are not working as I thought it would. So I decide to move to the last option which I call “the plan B” :).
Do a database restore: Because I knew that the problem was from my database, I had to reset it by doing a database restore since my earlier method did not work.
I did the database restore but the restore did not go through. I tried to restore the database 3, 4 times with different backup files but none pass through. Now I knew the fault was from my hosting provider…
Now it’s time to attend a conference meeting with my host provider… lol… 🙂
Contact my Host Provider: Now I had to contact my host because the fault was clearly from them.
The first customer care agent I contacted doesn’t know what I was talking about, or how to work on a blog. What he was saying is; “I need your admin name and password, give me access to your blog admin panel” bla… bla… bla… With the anger inside me, I burst it out on him. Putting all my frustrations on that poor customer care agent 🙂 .
Well after series of calls and live chat, I met a customer care agent who knows something about blog restoration. He did some couple of restoration but none worked and I told him where the problem is from.
He did the database restoration but it proves abortive, so he connected me to a technician. The technician opens a ticket and worked on my database for almost 2days.
The good news was – I was not the only person that got affected. The bad news was something like this happen and my host did not even know about it.
Well, they got it fixed and I was happy because there is just no place like home. If you ask me if I’ll leave my host as at this time, I’ll say No. but I might leaving to a better host soon… but the truth is, there is no host that doesn’t have their bad side, right?.
There were some comments in my moderation queue and some comments I have already approved that got deleted due to the restoration processes.
Please if you asked a question and you’ve not receive an answer to the question, or you make a comment and you did not see the comment goes live, I just want to say – I AM SORRY
I sincerely don’t know if any similar issue will arise again but this time, it won’t take long to fix it 🙂
Onenaija Blog is back:
Onenaijablog is back from her three weeks crises. And I am saying a big thank you to all you who’ve been with me all through the year, those who contacted me to know what’s wrong with my blog.
Have you ever had problem with your host? Please do use the comment box below and drop your answers. Remember that your comments are highly welcomed and most appreciated.
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