Add Toner Cannot Copy or Print Error : Solved

If you are using any digital copier and you experience the “Add Toner Cannot Copy or print”, just know that the problem isn’t that difficult to solve.

On today’s blog post, we are going to show you how to solve the “Add Toner Cannot Copy or print” error you get when you turn on your digital copier.

Must Read: How To Fix “Call For Service F2-04” Error On Sharp Or Any Digital photocopier

At first, when I experienced the “Add Toner Cannot Copy or print” error, I thought the toner in the toner cartridge has finished.

So I went to a store close to me that sell copy machine parts and bought a sharp AR toner. I added more toner to the toner cartridge thinking that the problem will end, but it didn’t solve the problem.

At the end of the day, I did manager to troubleshoot and found out the problem that’s causing the error message through the help of an engineer. 😉

Add Toner Cannot Copy or print Error: Solution

If you are having the “Add Toner Cannot Copy or print” error message on the screen of your digital copier, you won’t be able to make copy, print or scan.

To solve this problem, simply enter simulation mode by pressing *, #, c, * or #, *, CA, # and press 14, tap the green button (print button) two times and the copier will restart itself.

If the problem persists, the toner cartridge sensor is broken; get a replacement and replace the old sensor with the new one and your copier will start working normally.

In case you are wondering, the sensor is located at the end part of the toner cartridge. This is how a sensor looks like (image of the toner sensor below)

Add Toner Cannot Copy or Print

Back to you

Hope this helps? If you are still facing problems on your digital copier, do let us know by using the comment box below.

Must Read: Fixing The “Call For Service H4-00” On Sharp Or Any Digital photocopier

Do you have comments, questions or thought you’d like to share with us? Please do by using the comment section below. Remember that your comments, questions, and thoughts are highly welcomed and most appreciated.

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14 Comments

  1. Hello, you are always inspiring bloggers like us. I read your posts daily. In fact, I spend some mins daily on your blog to see what is new on the blog.
    Thanks & Regard

  2. Thanks for the article.
    I appreciated the writing and the information you’ve given here.
    You have a good writing skill.

  3. Please my sharp Ar 5127 copier/printer displays add toner cannot copy or print after I have added toner

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