Creality 3d printer

Is Creality a Good Brand? An Unbiased Review

If you’re new to 3D printing, you may be wondering whether Creality is a good brand to consider. Creality is a Chinese company that has been producing 3D printers since 2014 and has quickly become one of the most popular brands in the market. But is Creality a good brand? The short answer is yes, but let’s take a closer look at why.

One of the reasons why Creality is a good brand is because they offer high-quality printers at an affordable price point. Creality’s printers are known for their reliability and ease of use, which makes them a great option for beginners.

Additionally, Creality has a wide range of printers to choose from, so you’re sure to find one that fits your needs and budget. Whether you’re looking for a basic model or a more advanced printer, Creality has something for everyone.

Another reason why Creality is a good brand is because they have a strong community of users and enthusiasts. This means that if you have any questions or run into any issues with your printer, there are plenty of resources available to help you out.

Creality also has a large online community where users can share tips and tricks, as well as showcase their 3D printing projects. Overall, if you’re looking for a reliable and affordable 3D printer, Creality is definitely a brand worth considering.

Creality: The Company

Creality 3d printer

When it comes to 3D printing, Creality is a name that often comes up. In this section, we will take a closer look at the company and its history, as well as its reputation in the industry.


Creality was founded in 2014 and has quickly become one of the leading brands in the 3D printing market. The company is based in China and has a global presence, with distributors in over 20 countries.

Creality’s first product was the CR-7, a compact and affordable 3D printer that was well-received by the market. Since then, the company has continued to innovate and expand its product line, with its CR-10 and Ender series of 3D printers being particularly popular.


Creality has built a reputation for offering high-quality 3D printers at affordable prices. The company’s products are known for their reliability, ease of use, and versatility, making them a popular choice for both beginners and experienced users.

However, like any company, Creality has also faced some criticism. Some customers have reported issues with customer service, particularly when it comes to getting replacement parts or technical support. Additionally, some users have reported quality control issues with certain models.

Overall, Creality is a company with a solid reputation in the 3D printing industry. While there are some areas for improvement, the company’s commitment to innovation and affordability has made it a popular choice for hobbyists, educators, and professionals alike.

Product Quality

When it comes to 3D printing, product quality is a crucial factor to consider. Creality is a brand that is well-known for its affordable 3D printers, but does this come at the expense of quality? Let’s take a closer look at the material quality and printing accuracy of Creality 3D printers.

Material Quality

Creality 3D printers are made from high-quality materials that are built to last. The frames of their printers are made from durable aluminum, which provides stability and reduces vibrations during printing. The print beds are made from tempered glass, which provides a smooth surface for printing and is resistant to warping.

In addition, Creality uses high-quality stepper motors and extruders in their printers. These components are crucial for accurate and reliable printing. The extruders are designed to handle a wide range of materials, including PLA, ABS, PETG, and TPU.

Overall, the material quality of Creality 3D printers is excellent. They are built to withstand heavy use and produce high-quality prints.

Printing Accuracy

Printing accuracy is another important factor to consider when evaluating the quality of a 3D printer. Creality 3D printers are known for their high level of printing accuracy, thanks to their advanced features and precise calibration.

Creality printers come with a variety of features that help ensure accurate printing. For example, their printers have a built-in auto-leveling system, which ensures that the print bed is perfectly level before printing. This helps prevent issues such as warping and uneven prints.

In addition, Creality printers have a high degree of calibration accuracy. This means that the printer is able to accurately reproduce the dimensions of the model being printed, resulting in a high-quality finished product.

Overall, the printing accuracy of Creality 3D printers is excellent. They are able to produce highly accurate and precise prints, making them a great choice for a wide range of applications.

Customer Service

When it comes to customer service, Creality has received mixed reviews from customers. While some customers have reported excellent experiences with Creality’s customer service, others have had negative experiences.

On Trustpilot, some customers have praised Creality’s customer service for being “excellent” and “really good.” For example, one customer who purchased a used resin printer from Creality reported that they had a positive experience with Creality’s customer service, stating that they had “excellent customer service.” Another customer reported that they had a broken heated bed cable on their Creality S1 printer, and Creality sent them a brand new heated bed and build plate for free.

However, other customers have reported negative experiences with Creality’s customer service. Some customers have reported that Creality does not honor their return policies and that their customer service is rude. For example, one customer reported that they purchased a Sermoon D1 printer that arrived damaged, and Creality did not support their printers and had terrible customer service.

Overall, while Creality has received mixed reviews for their customer service, it is important to note that customer experiences can vary. If you have any issues with your Creality product, it is recommended to reach out to their customer service team for assistance.

Price Comparison

When it comes to buying a 3D printer, the price is an important factor to consider. Creality offers a range of 3D printers at different price points, making it a popular brand for both beginners and professionals. In this section, we will compare the prices of some of the most popular Creality 3D printers.

Entry Level

If you’re new to 3D printing, an entry-level 3D printer is a great starting point. Creality offers two popular options in this category: the Ender 3 and the Ender 5. The Ender 3 is the most affordable option, with a price tag of around $200. The Ender 5, on the other hand, is slightly more expensive, with a price tag of around $350.


For those who need a larger build size and more advanced features, Creality offers the CR-10 and the CR-10S Pro. The CR-10 has a build size of 300mm and is priced at around $400. The CR-10S Pro is a more advanced version of the CR-10, with a price tag of around $600.

Large Format

If you need a 3D printer with an even larger build size, Creality offers the CR-10 Max and the CR-10 V2. The CR-10 Max has a build size of 450mm and is priced at around $1,000. The CR-10 V2 is a more affordable option, with a build size of 300mm and a price tag of around $500.

Overall, Creality offers a range of 3D printers at different price points, making it a great option for those on a budget as well as those who need more advanced features. Keep in mind that the prices listed here are subject to change and may vary depending on where you purchase the printer.

User Reviews

When considering whether or not to purchase a Creality 3D printer, it’s important to take a look at what other users have to say about the brand. Here are a few user reviews to help you make an informed decision:

  • According to a reviewer on Trustpilot, they had a negative experience with Creality’s customer service and received a damaged printer. They also claim that replacement parts took almost three months to arrive. 
  • Another reviewer on Trustpilot had a more positive experience with Creality’s Ender 3 Pro printer. They found the assembly process to be beginner-friendly and appreciated the modifiable frame. They also noted that the first-party app was simple to use. 
  • A review on 3DPadvisor looked at the Creality CR-5 Pro printer and found that it had some issues with print quality and reliability. However, they noted that the printer was affordable and easy to use. 

Overall, it seems that user experiences with Creality 3D printers can vary widely. While some users have had positive experiences with the brand, others have experienced issues with customer service and product quality. It’s important to do your research and read reviews from multiple sources before making a purchase.


Based on the research conducted, Creality appears to be a reliable and trustworthy brand when it comes to 3D printing. With a wide range of models available, from beginner-friendly machines to more advanced models, Creality has something for everyone.

One of the standout features of Creality’s 3D printers is their affordability. Despite being priced lower than many of their competitors, these printers still offer high-quality prints and a range of features that make them a great option for both hobbyists and professionals.

Additionally, Creality is known for its excellent customer support. With a dedicated team of experts ready to assist you with any issues that may arise, you can feel confident in your purchase knowing that you have a team of professionals behind you.

Overall, if you’re in the market for a 3D printer, Creality is definitely a brand worth considering. With a solid reputation, affordable prices, and excellent customer support, you can’t go wrong with a Creality printer.

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