If you are using any digital copier and you experience the “Add Toner Cannot Copy or print”, just know that the problem isn’t that difficult to solve.
On today’s blog post, we are going to show you how to solve the “Add Toner Cannot Copy or print” error you get when you turn on your digital copier.
At first, when I experienced the “Add Toner Cannot Copy or print” error, I thought the toner in the toner cartridge has finished.
So I went to a store close to me that sell copy machine parts and bought a sharp AR toner. I added more toner to the toner cartridge thinking that the problem will end, but it didn’t solve the problem.
At the end of the day, I did manager to troubleshoot and found out the problem that’s causing the error message through the help of an engineer. 😉
Add Toner Cannot Copy or print Error: Solution
If you are having the “Add Toner Cannot Copy or print” error message on the screen of your digital copier, you won’t be able to make copy, print or scan.
To solve this problem, simply enter simulation mode by pressing *, #, c, * or #, *, CA, # and press 14, tap the green button (print button) two times and the copier will restart itself.
If the problem persists, the toner cartridge sensor is broken; get a replacement and replace the old sensor with the new one and your copier will start working normally.
In case you are wondering, the sensor is located at the end part of the toner cartridge. This is how a sensor looks like (image of the toner sensor below)
Back to you
Hope this helps? If you are still facing problems on your digital copier, do let us know by using the comment box below.
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